Ask Us! Text & Chat


New virtual reference service, Ask Us! Text & Chat, is perfect for your busy lifestyle.

Text a simple question or chat online to a librarian.

The services are available:


Sun Mon Tue Wed Thu Fri Sat
1:00pm - 3:30pm 10:30am - 7:30pm 10:30am - 7:30pm 10:30am - 7:30pm 10:30am - 7:30pm 10:30am - 4:30pm 10:30am - 4:30pm
For more involved reference questions, call the Central Library at 440-322-0461 or West River at 440-324-9825. Patrons can also ask questions in person at any of our branches.
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Ask your question in real time online with a librarian.
Click image to start chatting
(If image is not viewable , service is unavailable)
Or
Text 440-827-2444
Text a simple question to the Library from your mobile phone. Ask Us! Text is excellent for asking quick, simple questions that can be answered in short responses. To send us a question via text messaging: Text 440-827-2444.

About Ask Us! Text: The service does not display phone numbers and generates an anonymous ID for each patron in order to reference conversation history. Patrons’ cell phone provider’s standard rates apply.